| Q: How do you care for wood furniture? |
A: Clean the furniture before polishing it using
a damp cloth and leave no visible moisture. Polish top surfaces
monthly and vertical surfaces every eight weeks. Avoid silicone-based
cleaners which can permanently damage your wood. Apply polish
to the cloth and not directly onto the wood. For best results,
use a clean, washable, lint-free cloth. |
| Q: Do you have layaway? |
A: Yes, up to 90 days with 20% down payment. |
| Q: Is your furniture solid wood? |
A: Most of our product assortment
is solid wood. We do not carry any introductory furniture
constructed of particle board with a plastic laminated surface
which is made to look like wood. Most products are constructed
of solid wood and wood veneer. All real wood is porous and
can react to its environment. In a few large, flat components
of specific pieces, high-grade plywood or medium density
fiberboard is used as a substrate with a veneer surface.
This process is used either to provide a designed wood pattern
to the surface - like a sunburst - or to eliminate the potential
for warping over time. |
| Q: Do you have credit? |
A:
We accept Visa, MasterCard and
American
Express credit cards.
 |
| Q: Can I buy just one chair? |
A: Yes, our items are individually
priced and you do not need to buy a set. You can buy furniture
the way you want it. |
| Q: Do you have any unfinished furniture? |
A: All of the furniture in our
store is professionally finished. |
| Q: Do you have any big sales planned? |
A: We provide Low Prices every day so that our
customers do not have to wait for a big sale to purchase
the items that they need and want. We may occasionally offer
a special promotion or sale, but these reductions will be
off our already everyday low prices. |
| Q: Can I special order additional items? |
A: Yes, manufacturer's catalogs are available
in the Customer Lounge for your consideration. Special order
items usually take four to five weeks to receive. |
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